Terms & Conditions

Last Updated: 31 January 2025

These Terms & Conditions apply to all photography sessions booked with The Dayographer. By booking a session, you agree to the following terms.


1. Definitions

  • “Photographer” refers to The Dayographer, the sole provider of the photography services.
  • “Client” refers to the individual or family booking the session.
  • “Session” refers to the booked photography experience, including “Out and About” and “Adventure” packages.
  • “Images” refer to the photographs captured and delivered as part of the session.

2. Booking & Payment

  • Full payment is required at the time of booking and is processed securely via Calendly and Stripe.
  • Your session is not confirmed until payment has been successfully completed.
  • All payments are non-refundable, except in cases where the Photographer cancels the session (see Section 6. Rescheduling & Cancellations).

3. Package Definitions

Home Sweet Home Sessions

Scope:

  • Designed for in-home lifestyle photography, capturing authentic, everyday moments in the Client’s home.
  • Ideal for family interactions, playtime, reading, baking, bath time, and other natural routines.
  • The Photographer moves through the session unobtrusively, capturing candid moments with minimal direction.

Duration:

  • Standard session time is up to 3 hours.

Photographer’s Role:

  • Captures the real-life moments of your family’s day at home, focusing on connection and storytelling.
  • Provides gentle guidance if needed, but no formal posing.
  • Does not involve studio setups, artificial lighting, or extensive props.

Not Included:

  • Formal portrait sessions or staged setups.
  • Large-scale events or extended family gatherings.
  • Home organization, cleaning, or styling assistance.

Out and About Sessions

Scope:

  • Designed for short, local outings within a familiar environment.
  • Locations may include cafés, playgrounds, libraries, short walks, or local parks.
  • Focuses on everyday moments and relaxed family time outside the home.

Duration:

  • Standard session time is up to 4 hours.

Photographer’s Role:

  • Captures natural, candid moments of the outing.
  • Provides light assistance (e.g., carrying small bags, handing out snacks).
  • No logistical planning or complex scheduling involved.

Not Included:

  • Entry fees or paid activities (e.g. admission to attractions)
  • Locations requiring extensive travel or multiple stops
  • Large-scale outings or events.

Adventure Sessions

Scope:

  • Designed for full-day or half-day outings that require planning and travel.
  • Locations may include zoos, beaches, theme parks, museums, or other large attractions.
  • Captures big, exciting moments and milestone experiences.

Duration:

  • Standard session time is up to 6 hours.

Photographer’s Role:

  • Captures the full experience, including transitions between activities.
  • Provides hands-on support (e.g., carrying larger bags, organizing belongings, assisting with food/snack breaks, applying sunscreen).
  • Helps ensure a smooth, stress-free experience for the Client.

Additional Costs & Considerations:

  • The Client must cover any entry fees, tickets, or permits required for the Photographer.
  • Sessions requiring extensive travel (30+ km round trip) may incur additional travel fees.
  • Multi-location sessions must be agreed upon in advance and may incur additional charges.

4. Travel & Additional Fees

  • Travel up to 30 km round trip from Doncaster East is included.
  • Additional travel is charged at $1 per km.
  • Multi-location sessions must be agreed upon in advance and may incur additional fees.
  • If a session requires overnight stays, the Client must cover the cost of accommodation and reasonable expenses.

5. Session Breaks & Timing

The Photographer will take reasonable breaks during sessions lasting longer than 2 hours.

  • For Adventure sessions, the Photographer is entitled to a 30-minute meal break for sessions exceeding 5 hours.
  • Break times do not count toward the total session duration.

6. Rescheduling & Cancellations

Client Rescheduling

  • Rescheduling is permitted with at least 12 hours’ notice.
  • If the Client reschedules more than once, a 15% rescheduling fee will apply.
  • Rescheduling is subject to the Photographer’s availability.

Client Cancellations

  • The retainer is non-refundable.
  • If the Client cancels within 7 days of the session, 15% of the total session fee will be retained.
  • No-shows or same-day cancellations will be charged the full session fee.

Photographer Cancellations

  • If the Photographer is unable to attend due to illness, injury, or unforeseen circumstances, the Client will be offered:
    • A full refund of all payments made, or
    • The option to reschedule at no additional cost.

7. Weather Policy

  • Outdoor sessions are subject to weather conditions.
  • If weather conditions make the session unsafe or unworkable, the Client may:
    • Reschedule at no additional cost, or
    • Move to an indoor location if suitable.
  • If the Client chooses to proceed despite inclement weather, the Photographer is not responsible for any negative impact on the final images.

8. Image Delivery & Usage

  • Final edited images will be delivered within 10 days of the session.
  • The number of images provided is at the sole discretion of the Photographer, based on the flow of the session and the moments captured.
  • Images will be delivered via an online gallery, where the Client can view and download high-resolution files.
  • Raw or unedited images will not be provided under any circumstances.

9. Copyright & Usage Rights

  • The Photographer retains full copyright of all images.
  • The Client is granted personal usage rights, including printing, sharing with family, and posting on social media (with credit where possible).
  • The Client may not edit, alter, or apply filters to the images.
  • Commercial use (e.g., publishing, advertising, or selling) requires written permission from the Photographer.

10. Model Release & Privacy

  • The Client agrees that the Photographer may use images for portfolio, website, marketing, and social media unless otherwise requested in writing.
  • If the Client prefers privacy, they must notify the Photographer before the session in writing.

11. Client Responsibilities

  • The Client is responsible for ensuring all participants arrive on time and ready for the session.
  • If young children are involved, the Client should bring snacks, drinks, and any necessary comfort items.
  • The Photographer is not responsible for coaxing reluctant participants into cooperation but will make every effort to capture natural interactions.

12. Liability & Indemnification

  • The Photographer is not liable for any injuries, damages, or incidents that occur before, during, or after the session.
  • The Client assumes all responsibility for their own safety and the safety of minors under their care.
  • The Photographer is not responsible for lost, stolen, or damaged personal belongings during the session.

13. Force Majeure

  • The Photographer is not responsible for delays, cancellations, or failures to perform due to events beyond their control, including but not limited to:
    • Natural disasters
    • Extreme weather
    • Government restrictions
    • Pandemics or public health emergencies
    • Acts of God

If a session is affected by such circumstances, the Photographer and Client will discuss a suitable rescheduling or refund arrangement.


14. Agreement & Acceptance

By booking a session with The Dayographer, the Client acknowledges that they have read, understood, and agreed to these Terms & Conditions.


Contact Information

If you have any questions or concerns, please contact me.